FAQ
Why is my Anti-Virus is saying Babylon is a virus

We are sorry to hear that your antivirus software is facing an issue of a "false positive" identification.

 

Please make sure that your antivirus definitions are always updated in order to avoid this from happening.

 

If you have updated your antivirus definitions and it still alerts about our software, please contact your antivirus software to correct the "false positive" identification which is stopping you from using our software. please also contact us with the details, so we will work with them to clear the false positive alert in parallel to your request.

 

We take great pride in our product and can assure you that our software is in no way a virus and will never cause any harm to your computer. 

 



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